We make sure that most of the time we can complete the orders on time as we state on the site. Sometimes if anything happens during the service time, we will inform you by Phone or Email. If your order is not completed on time and you have missed the phone call or email, please contact our 24/7 Live Chat immediately!
Why does my order require voice verification and/or fax verification?
We take all possible steps to protect our clients' details. Through speaking with
our clients on the phone, we will not only make the transaction fast, easily and
safely, but it also gives us a chance to strengthen our connection with our clients
and answer any questions you might have.
We will call you on the phone to confirm all the info of your order and the info you sent (don't worry, we can keep your info safe, we won't tell others) after you send the info to us, then you can become the VIP on our site. And we will record all the Evaluation of your orders, if you have more good Evaluations here. The VIP can get the Specials first.
We must confirm your identity and legitimate possession of the card or Paypal account for larger orders. This serves to decrease fraud and deter scammers, or something that benefits all our customers and MMORPG players.
There may have been a mis-spelt character name or complications with payment such kind of error on your order. If you have been unavailable to receive your order and remote delivery is also not available, we may call you to ask you to collect your order in game.
We may call you to assure and help you resolve any problems you are having. If you had some bad records in the history on our website, please give us some info that can confirm your identity. You have to handle this within 7days; otherwise, your order will be canceled.
Credit Cards by Paypal (No need to be a member to pay by card)
Notice: Please provide your address when you make the payment
Ordering from Myeasygold
How do I check on the status of my order?
Please simply jump into our live chat and one of our customer service representatives will assist you at once in real time.
After I pay, how quickly can you start my order?
Generally speaking, we start working on your order within 15 minutes after receiving it. Sometimes it may take longer for your order to start when our departments get many orders at the same time. Once there are free workers, we will start to work on your order immediately. Remember, we do not use bots or macros and all work is done by a real person.
How is delivery accomplished?
The order appears in our delivery queue in which it was received after you complete the order process and have sent payment. Our delivery team will then log into the game and contact the character specified on the order form. If our delivery team is unable to make a contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or jump into our live chat to verify the status of your delivery.
How long does delivery take?
Most of the orders will be delivered in 45 minutes. Deliveries can occasionally take up to 90 minutes or longer depending on order volumes and game server traffic. Some orders may require extra verification which may cause a delay. If we need extra information from you, we may make a phone call to you. We will only process your orders when payment clears.
I have been waiting in game for a really long time. How do I confirm my order?
First check your contact email to see if we have tried to locate you. If no email is in your inbox, please contact with one of our customer service representatives.
If I buy an item, how do I receive it?
We will log into the game and trade the purchased item in the game with your character like currency sales.
What is a pending e-check, and why do I need to wait for it to clear?
A pending e-check is a type of payment option available with Paypal. It is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds present within the senders account. The money is transferred to myeasygold's account and then delivery can take place immediately thereafter as soon as the check is cleared.
How do I avoid sending an e-check?
If you want to avoid sending an e-check, first complete the verification process for your account, and then make sure the funds in Paypal before you place an order. To confirm your payment type, you will see a blue hyperlink before placing the order, which reads: "choose more funding options". You can determine which option is currently selected for your payment, and what payment options your account supports by clicking this.
I've sent an e-check, but I did not mean to. How do I cancel it?
You can contact our Live Chat to request a refund if you have mistakenly sent a pending e-check,. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives will guide you through this process and will answer any questions you may have.
Are there other ways to send payment other than Paypal?
Of course yes! Besides PayPal you may also use your Visa or MasterCard, or send us your payment via Western Union. Each payment solution will result in a speedy delivery.
Can I send you a bank Transfer as a payment option, and how much does it cost?
Bank transfer is not officially a payment option available on the website; however we do offer them for payments over one thousand dollars. If you would like to send us a special bank transfer for the purchase of a large amount of stock, please inquire our live chat to work out the details.
Are there any handling fee/administrative fee for using a Paypal payment?
No fees incurred while sending money by Paypal. However, the fees for receiving Paypal payments can vary depending on the type of account you possess. If you have upgraded to a premier account, the fee is 2.9% plus 30 cents of the transaction, provided your account originates from the United States. Except for the United States, the fee for receiving money from a premier account is 3.9% plus 30 cents. If you have a 'personal' account, the charge to receive money is 30 cents per transaction. If you receive over 1000 dollars more than three month, you have the right to attain paypal merchant status, which reduces the percentage fee by 0.7%, i.e. 2.2% for premier (U.S) and 3.2% for premier (international). You cannot downgrade the account back to personal once you upgrade your account to premier status,.
What is PayPal and how does it work?
Paypal is an online payment system that facilitates the transfer of money from one bank account to another. You can send money to your Paypal account from your bank account and use it to make purchases online from websites after signing up for an account at www.paypal.com and proceeding through their easy verification process. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.
How do I open an account in Paypal?
Visit www.paypal.com first. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.
How do I verify my Paypal account?
Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. The Paypal verification system is quite simple and easy. Click the option that says “verify my account” after logging into your Paypal account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. Enter the deposit amounts into the Paypal query page after checking your bank records and your account will then attain verified status.
What is a transaction ID? Where do I find it?
A transaction ID is a term used to describe Paypal payments. Money is sent or received through Paypal, and the transaction is assigned its own individual transaction ID every time. Transaction ID contains both numbers and letters and is typically 16 digits long. If you have a Paypal account, you may log in and review the transaction ID under recent transactions. If you use a credit card, a confirmation email will be sent to the e-mail address you provided while making the purchase.
About our site
Myeasygold.com the most active and dedicated wow services provider,
has always been striving to find a best way to trade in runscape safely for four
years. We have experienced a long way to become one of the largest groups of players
in the industry. Our dedicated support team has consistently displayed professionalism
while not losing the personal touch when assisting each of our customers with their
We have cultivated many long-term relationships with our valued customers in this journey, and we are grateful that you can be here to witness our growth. We try our best to make our suppliers offer the lowest prices and keep our prices as competitive as we can. We can promise that we will keep making progress everyday to be the best none-stop shop for all your gaming needs.